InterMountain ESD - Notice history

All systems operational

Notice history

Oct 2025

Azure Front Door - Connectivity issues
  • Resolved
    Resolved

    Microsoft has stated on their outage page that they are monitoring the recovery of this outage.

  • Monitoring
    Monitoring

    The login appears to be fixed. But Microsoft has still not marked the issue as fully resolved.

  • Identified
    Identified

    Starting at approximately 16:00 UTC, customers and Microsoft services that leverage Azure Front Door (AFD) may have experienced issues resulting in latencies, timeouts and errors. We have confirmed that an inadvertent configuration change as the trigger event for this issue.

    Customers may have experienced problems accessing the Azure management portal.

Global AWS Outage
  • Resolved
    Resolved

    Clever now indicates that the issue has been resolved.

  • Update
    Update

    AWS and most connected service providers have reported that earlier issues have been resolved. However, Clever is still experiencing partial outages that may continue to affect some users’ access or functionality.

    You can monitor ongoing updates directly on Clever’s status page: https://status.clever.com/

    We’ll provide additional information if the situation changes.

  • Update
    Update

    Additional impacted services have been identified and are being added to this notification due to the ongoing AWS outage.

  • Monitoring
    Monitoring

    Amazon Web Services (AWS) is currently experiencing a widespread service outage that is impacting multiple cloud-based products and websites. As a result, some websites and services may be unavailable or not functioning properly.

    We are monitoring the situation closely and will provide updates as more information becomes available.

    For the latest details on AWS recovery status, please visit: https://health.aws.amazon.com/health/status

Clever Portal not loading for Students and Teachers
  • Resolved
    Resolved

    From Clever (https://status.clever.com):

    Resolved - We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

  • Monitoring
    Monitoring

    From Clever (https://status.clever.com):

    Monitoring - A fix has been implemented and we are monitoring the results
    Oct 15, 2025 - 12:00 PDT

  • Update
    Update

    From Clever (https://status.clever.com):

    Update - Clever is experiencing a wide-spread issue with the Portal and Dashboard not loading for all user types. We are investigating the issue and will provide regular status updates. In the meantime, users should be able to access their learning applications by going directly to the application and using the "Sign in with Clever" option.

  • Investigating
    Investigating

    From Clever (https://status.clever.com):

    Investigating - Clever is experiencing an issue with some reports of the Portal not loading for Students and Teachers on the west-coast. We are investigating the issue and will provide regular status updates.

Union County Schools Internet Outage
  • Resolved
    Resolved

    This incident has been resolved. There was a power outage that resulted in a back solution not working as planned.

  • Identified
    Identified

    The problem provider has been identified and contacted. We’ll share an estimated time of resolution as soon as it becomes available.

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

Google Service Outage Affecting Chromebook Sign-Ins
  • Resolved
    Resolved

    This incident appears to be resolved. We will continue to monitor the situation and provide updates if there are any further interruptions.

  • Monitoring
    Monitoring

    Google has reported that the issue has been resolved. At this time, we are monitoring the situation and waiting for confirmation that Chromebook sign-ins are fully restored. We will provide another update once the resolution is verified.

  • Identified
    Identified
    We are currently experiencing a widespread issue where most users are unable to sign into Chromebooks due to a Google service outage. This disruption is preventing authentication at the login screen. Our team is actively monitoring Google’s status and will provide updates as more information becomes available.
Frontline Degraded Performance
  • Resolved
    Resolved

    Frontline is reporting this incident has been resolved.

  • Monitoring
    Monitoring

    Frontline implemented a fix and is currently monitoring the result.

  • Investigating
    Investigating

    Frontline Education is reporting degraded performance for Recruiting & Hiring and Professional Growth. For the latest details, please see Frontline Education's Status Page: https://frontlineeducation.statuspage.io/

Employee Access Center Error - Budget Unit Not Valid
  • Resolved
    Resolved

    PowerSchool released an update over the weekend resolving this issue.

  • Investigating
    Investigating

    We are currently aware of an issue in the Employee Access Center that is preventing users from entering budget codes on reimbursement forms. When attempting to submit, users receive an error indicating that the budget unit is not valid. We have reported the issue to PowerSchool and are awaiting their assessment.

Aug 2025

Internet Service Disruption - Athena-Weston & Milton-Freewater
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    LS Networks is dispatching crews for this fiber cut.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    There is a network outage affecting internet access for Athena-Weston SD and Milton-Freewater SD. We have notified the service provider and are awaiting an estimated time of restoration (ETR) and further details.

IMESD - Inbound Phone Call Outage
  • Resolved
    Resolved

    The issue affecting inbound phone calls has been resolved.  All inbound, internal, and six-digit district dialing are now fully operational.

    Thank you for your patience while we worked with our service provider to restore service.

  • Investigating
    Investigating
    We are currently experiencing an outage with our inbound phone lines due to a service provider issue. At this time, incoming calls from outside IMESD may not be received. Please note that internal dialing and six-digit district dialing remain operational. Our team is actively working with the provider to resolve the issue as quickly as possible. We will provide updates as more information becomes available.
Scheduled Maintenance
  • Completed
    August 08, 2025 at 1:00 PM
    Completed
    August 08, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    August 08, 2025 at 1:00 AM
    In progress
    August 08, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    August 08, 2025 at 1:00 AM
    Planned
    August 08, 2025 at 1:00 AM

    As part of IMESD's regularly scheduled maintenance plan, the IT Department will be performing system maintenance. During this time, IT systems may be intermittently unavailable.  We recommend planning accordingly to minimize disruption.

Aug 2025 to Oct 2025

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